Archived Blog Posts

Mold Reactions

6/27/2024 (Permalink)

The thought of mold is terrifying for some. It is commonly believed that mold can cause health effects. There are various strains, colors, textures, and growth rates making it difficult for the untrained to handle properly. At SERVPRO® we have professionals that draw up the best plan of action to take care of any microbial growth in your home or business.

Our estimators do a detailed inspection of the issue and situation. They take multiple factors into account when creating a plan for remediation and mitigation of your home or business. SERVPRO of New Kent, Williamsburg, and Northen Neck understands that all mold situations are not created equally. This understanding is the driving force behind our designated estimators job to survey and create a scope before proceeding with work immediately.

Do you believe that you may have mold in your home or business? Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call 804-966-1400 or toll free at 800-889-5002

Mold In Basements

6/27/2024 (Permalink)

Mold in basements is a call our SERVPRO® office gets just about every day. This is due to the fact that many basements are not built out correctly meaning there can be moisture present. Or another common problem is moisture seeps into the basement from sources like gutters, drainpipes, faulty foundations, leaking pipes, and the list goes on. Our SERVPRO professionals are trained to spot the source of a water leak especially in the cases related to mold. When our professionals spot the mold they then draw up a detailed plan to rid the area of mold and correct the issue causing mold to grow in the first place.

Mold is also common in structures that have suffered water damages and were not dried out properly after the loss. So make sure you call SERVPRO for your water damage.

804-966-1400 or toll free at 800-889-5002

Escape Planning

6/27/2024 (Permalink)

Although an emergency escape plan is not required for all businesses, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Draw a map of each level of the building and show all doors and windows or use a blue print. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for second and thirds levels. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory.

Choose an outside meeting place a safe distance in front of building. Mark the meeting place on the escape plan map.

Plan for everyone in the building with special considerations for elderly or disabled individuals.

Practice your fire escape plan.

Organize an Emergency Preparedness Procedures review with employees to review your company emergency plans.

ERP

6/27/2024 (Permalink)

SERVPRO® professionals offer many tools to help their customers in the middle of disasters. However now SERVPRO professionals are offering a tool to their customers to help prepare them before disaster even strikes. This new tool is called an ERP (Emergency Ready Profile) which can be downloaded from the Apple or Android App store by searching SERVPRO. This app allows SERVPRO to set up a date and walk your property with you, to create a profile for what you would be during a fire or water damage. The app holds the information for where the water, electrical, gas, and computer server shut offs are located in your building along with contact and account numbers for those companies. The free SERVPRO app also details where the best location for SERVPRO vehicles to park during an emergency. Your contact person at SERVPRO also has their phone number listed so you just open the app and dial.

Fire Damage - Tips While You Wait

6/27/2024 (Permalink)

When fire damage happens at your home or property it is a terrifying moment. So here are some tips to help you while you wait for our crews to reach your property:

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
If electricity is off, empty freezer/fridge completely and prop doors opens to help prevent odor.
Wipe soot from chrome kitchen/bathroom faucets, trim, appliances then protect these surfaces with a light coating of lubricant.
If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes.
Change HVAC filter; leave system off until a trained professional can check the system.
Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC.

Experienced fire damage? Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call at 804-966-1400!

Water Damage - Tips While You Wait

6/27/2024 (Permalink)

Sometimes it takes homeowners or business owners as soon as few minutes to a few days to notice. So here are some tips to help you while you wait for our crews. These tips are for clean water sources such as cold supply lines, etc.:

Shut off the water source if possible or contact a professional to do so.
Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water as electrical shock hazards may exist.
Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
Remove and prop up wet upholstery cushion to allow more even drying.
Move any painting, art objects, computers, documents and other valuable items that may be sensitive to moisture.
Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
Do not turn on ceiling fixtures if ceiling is wet: don’t enter rooms where ceiling are sagging from retained water.

Experiencing water damage? Give SERVPRO of New Kent, Williamsburg, and Norther Neck a call.

Different Restoration Tools

6/27/2024 (Permalink)

Would you know what the following do?

Moisture Sensor: used to detect moisture in carpets, baseboards, and walls
Moisture Meters: used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process
Thermo hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
Ultra Low-Volume Fogger: these will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
Thermal Foggers: these dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

At SERVPRO® we use the right tools to get the job done. Call us at SERVPRO of New Kent, Williamsburg, and Northern Neck 804-966-1400

Hurricane Season

6/27/2024 (Permalink)

Here are some stats and safety tips

The peak time of the year for hurricanes here in the Atlantic region is June-November. On the Pacific the peak time of year is May- November. Our franchise has traveled all across the country cleaning up after hurricanes. No distance is too far for us.

Did you know the force of a hurricane is from 74-155+ miles per hour?

The cost of hurricane damage is usually a couple million per storm. Hurricane Sandy though caused nearly $62 billion in damages once it hit the USA. Our franchise spent a month in New Jersey doing storm work. $128 billion in damages was caused by Hurricane Katrina. Our owner Joey and another franchise spent over 5 months together in Louisiana cleaning up after Katrina.

Mold Estimates

6/27/2024 (Permalink)

Mold Estimate

When you contact our franchise about mold we usually start with an estimate. This means we schedule for a certain day and an estimator will come out to your building or home to see where you think there is mold. The estimator always tries to identify what is causing the mold to form if there appears to be any.

Some causes of mold can be high humidity, moisture in the walls, leaking pipes, or etc. We trust our highly certified estimators to make the call on where the mold is coming from, as he has been with the company for over 15 years. This means our estimators have taken and will continue to take classes related to mold in order to keep their certifications valid.

Once our estimator comes out and finds the source of the mold growth and has an idea of what is happening in the space, he'll come back to the office to form an estimate for the property owner. This estimate details line item by line item what our SERVPRO® will do to rid the property of mold. The total cost for job is also then disclosed to the paying party.

After the estimate is reviewed and approved for work our technicians are scheduled. During the mold remediation process the property owner is updated regularly to make sure that they don't have any questions.

Let SERVPRO help you today with a detailed estimate so the mold looks "Like it never even happened."

Call Us Today at 804-966-1400 or toll free @ 800-889-5002!

Navigating the Water Damage Process

6/27/2024 (Permalink)

Navigating the Water Damage Process

The loss occurs, water is flowing from unknown source or visible source
You call SERVPRO® or your Insurance company, that then, gives you SERVPRO’s number
SERVPRO then walks you through a few questions, a main one being have you turned off the source of damage. If the answer is you can’t turn it off yourself, we set up a plumber or other professional to turn off the damage causing source
Meanwhile our 24/7 on call company sets a crew in route towards your loss with a ready truck that has been preloaded with all the equipment needed to take care of your loss
When arriving an authorization to perform services is signed
After that our crews go to work drying out your home or building

Need Help? Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free @ 800-889-5002

Deodorization

6/27/2024 (Permalink)

Deodorization

Even a small fire can cause odors for years to come if affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hared to reach places. Unless fast professional action is taken, these residues and deposits can cause permanent damage to contents and may result in periodically resurfacing odors.

SERVPRO® professionals provide specialized services that rid your home or business of offensive odors left by fire or smoke damage. Any restorable item in affected areas will be professionally cleaned and deodorized, including: furniture, draperies and upholstery, electronics, art, flooring, walls, ceiling, HVAC air ducts and more.

SERVPRO professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Ask SERVPRO professionals to explain the various deodorization methods available and which will work best for you.

If you suffer fire damage – or some other accident – and require deodorization services, contact us at 804-966-1400. Whether its fire, water or mold damage – or just a stubborn odor that refuses to go away – we’ll help make it “Like it never even happened.”

Candle Fires

6/27/2024 (Permalink)

Candle Fires

The U.S. Fire Administration released a Topical Fire Research Report in July of 2006 entitled, “Candle Fires in Residential Structures”, which examines the causes and characteristics of residential candle fires. According to the report, candles are responsible for an estimated 23,600 residential structure fires annually resulting in $390 million in direct property loss. Candle sales and usage increase during the winter and holiday season and peak in December. Almost 25% of candle fires occur during December and January. The number one cause of candle fires is placement near combustibles. Typically, the items initially ignited by candles include furniture, curtains, bedding and cabinetry. In December, holiday decorations are the first to ignite. Most candle fires result from accidental error and negligence, such as leaving burning candles unattended. Caution, common sense and attention to your surroundings can help reduce the risk of candle fires.

Some Tips for Candles Usage:

Ensure lit candles are in sturdy metal, glass, or ceramic candle holders and are placed where they cannot easily be knocked down
Keep candles out of reach from children and pets
Extinguish candles after us
Blow out all candles before napping or falling asleep
Never leave burning candles unattended

Experienced fire damage? Give SERVPRO of New Kent, Williamsburg, and Northern Neck give us a call at 804-966-1400!

General Fire Facts

6/27/2024 (Permalink)

Fire Preventative Tips:

Install smoke alarms outside each sleeping area and every level of a home
Check smoke alarms once per month an change the batteries at least once per year
Plan an escape route and practice it at least twice per year

When our SERVPRO® franchise arrives on the scene follow a fire, their first step is to calm the customer’s fears. The second step is to pre-test smoke to determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns is crucial.

Are you aware of the different types of smoke?

Wet Smoke – Plastics & Rubber: low heat, smoldering, pungent odor, sticky, smears.
Dry Smoke – Paper & Wood: fast burning, high temperatures, heat rises, therefore the smoke rises.
Protein Smoke – Produced by evaporation of material rather than from a fire: virtually invisible, discolors paints and varnishes, extreme pungent odor.
Fuel Oil Soot – Furnace Puff Backs.
Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently. In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement. Replacement may also mean a longer disruption time than restoration. For a company waiting to open for business, this downtime can present an enormous hardship.
Pre-testing helps to determine:

The most effective cleaning and restoration processes
Pre-existing conditions
The extent of the loss
Overall costs of the restoration process
Replacements
What is restorable and what must be replaced
Give us a call today at 804-966-1400!

Safety - Newslines

6/27/2024 (Permalink)

Safety- Newsline

Wireless Emergency Alerts or WEAs are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners included local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency with WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service WEA may share:

Extreme weather warnings
Local emergencies requiring evacuation or immediate action
AMBER Alerts
Presidential Alerts during a national emergency

A WEA will look like a text message on your mobile device. The WEA message will typical show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Spring Cleaning Office Tips

6/27/2024 (Permalink)

Divide Your workspace Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your reseach, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

Keep Only What You Need At Arm's Length:

Boxes of pens, stacks of papers and old coffee cups need to go . Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

Clean Air

6/27/2024 (Permalink)

Its spring time which means flowers are budding and pollen is being launched into the air. If you’re anything like the ladies in our office allergies are a struggle for you this time of year. Constant sneezing, itchy eyes, and that tingle in your throat that water can’t get rid of. To help cut down on the allergens in your office or home we at SERVPRO® specialize in the latest clean techniques.

One of the major causes for feeling bad that people don’t think of is in the very air you breathe. The air duct systems that run through your house or office are supposed to be cleaned every seven to ten years. Changing the air filters alone won’t do the job of making the air you’re breathing completely clean, but they help.

When our technicians come out to perform a duct system cleaning we count the number of vents, returns, and units you have, then factor a price. We also offer two special treatments for your duct lines which are a Seal and Oxine. Both are great for allergies and you can do both during the same duct cleaning. The Seal is the most popular with our customers as you can never tell that you had it sprayed in the duct lines no matter how many years go by. A normal cleaning won’t capture all of the microscopic spores you can’t see so we suggest the seal, as it traps those spores to the sides of the duct lines with a clear flexible solution. The Oxine is similar to the Seal though the Oxine is more like a sanitizer. So if you think there is something growing in your duct system, like mold, the Oxine will help control the growth.

call us today at 804-966-1400 or toll free at 1-800-889-5002

What Goes Into A Water Damage

6/27/2024 (Permalink)

A pipe burst in the attic of an older woman's home while she was away on vacation. When she returned her home was completely flooded. The homeowner had no idea how long the pipe had been dumping water into her whole house. There was standing water at least an inch deep throughout the main level. This was after the water had traveled from the third story attic through the second story of the house saturating all the ceilings and walls.

Thankfully the woman’s daughter knew exactly who to call when her insurance company let her choose the restoration company to take care of her mother’s loss. SERVPRO® was out onsite the morning of their return home. Our crews quickly went to work extracting the standing water. Putting equipment into place to start the structural drying of the home. Cleaning up debris as ceilings were falling due to the weight of the drywall being water saturated with water.

The contents from the home were packed up and taken offsite for cleaning. The carpet and flooring had to be removed as everything was ruined by the standing water.

Even though there was demo happening most people would ask why it is necessary to have drying equipment on site? When demoing a whole house water damage that had been sitting for a long period of time you remove the ruined materials: drywall, tile, hardwood, baseboards, and so on. Once the saturated materials are removed SERVPRO of New Kent, Williamsburg & Northern Neck dries the framing other materials that are salvageable. With drying the materials that are left in the house SERVPRO can help insure that mold will not be an issue once the home is put back together; with hanging drywall and replacing flooring.

Need help? Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free @ 800-889-5002

Crazy Deer

6/27/2024 (Permalink)

In December, we received two phone calls from customers that stood out to our SERVPRO® franchises. We had a residential home and an insurance agency office on the same day have a deer jump through a window. Both of these deer proceeded to track blood all throughout the structures in their dazed state of confusion. After being in business for over 20 years we have done many different types of blood clean ups. Deer blood is included in our variety of experience for Bio Hazard Remediation.

What Would Your Office Do?

When it came to the insurance office with the deer jumping through the front window, they knew exactly who to call. SERVPRO was out on site the same day as the loss occurred. There were a total of six areas affected when the deer finally stopped running around. Everything from the office entry way to desks, printers, floors, ceilings, filing room, bathroom, break room, hallways, and main office had to be cleaned and sanitized.

As the insurance company expected, from previous claims we had work with them on, SERVPRO had them back up and running in only 3 days. That time frame included the first day of work where we received the emergency call around 4 o’clock in the afternoon. Though the insurance agency wished they never had to go through something like this, SERVPRO made it "Like it never even happened," for them.

Is this Reality or a Murder Show?

Now the equally dramatic if not more terrify phone call about a window jumping deer was from homeowners that called us in to clean up blood. The wife walked in their home late in the evening and she immediately saw blood everywhere. Logically the homeowners called 911, thinking that someone was in their home. The police sent officers out to clear the home for entrance, only to find out there had been a deer trapped in the home.

Our on call crew got the call late at night about the Bio Hazard Clean Up and was out there that night. The deer ran through a total of six rooms in the home, leaving a trail everywhere it went. After four days of cleaning the homeowners were back in their home. The structure had been disinfected and cleaned so it was "Like it never even happened."

5 Water Damage Tips

6/24/2024 (Permalink)

Water damage inside your home can be a homeowner or business owners worst nightmare. Whether it's from a burst pipe, a leaky roof, or a flood, quick action is crucial to mitigate the damage and prevent further complications. Here are some essential tips to follow if you find yourself facing water damage:

Safety First: Before doing anything else, ensure that it's safe to enter the affected area. Turn off the electricity and avoid standing water if there's a risk of electrocution. If the water damage is extensive or the structure of your home is compromised, evacuate immediately and seek professional help.
Assess the Damage: Once it's safe to do so, assess the extent of the water damage. Take photos or videos for insurance purposes, documenting the affected areas and any belongings that have been damaged.
Stop the Water Source: If the water damage is caused by a leak or burst pipe, shut off the main water supply to your home to prevent further flooding. If you're unable to locate the source of the leak, contact a plumber for assistance.
Remove Standing Water: Use a wet vacuum, mop, or towels to remove as much standing water as possible from the affected area. The longer water sits, the greater the damage it can cause, so prompt removal is essential. This is a great time to call SERVPRO®. We have high powered extraction equipment that can help remove the excess water.
Dry Out the Area: Once the standing water has been removed, SERVPRO uses air movers and dehumidifiers to properly dry out the space.
SERVPRO is on standby 24/7 to help navigate your water damage to get you back to your pre loss condition. Don't hesitate, call SERVPRO today to get your home or business back.

Is that a spiderweb?

6/24/2024 (Permalink)

Spider webs and soot tags are both common occurrences in homes after a fire or puffback, but they are distinctly different in their composition, appearance, and implications for cleaning and restoration.

Spider webs, as the name suggests, are naturally occurring structures spun by spiders. They consist of silk threads arranged in a radial pattern, often found in corners, ceilings, or other areas where spiders create their webs. In the aftermath of a fire or puffback, spider webs may become coated with soot and smoke residue, making them appear darker and more prominent. However, these webs are primarily organic in nature and can be easily removed through standard cleaning methods.

On the other hand, soot tags are not naturally occurring and are specific to fire or puffback incidents. Soot tags, also known as carbon black or soot webs, are formed when soot particles in the air accumulate and adhere to surfaces, creating dark, cobweb-like formations. Unlike spider webs, soot tags are composed of fine particulate matter mixed with oily residues from burned materials. They can be challenging to remove using conventional cleaning methods due to their composition and tendency to smear if not handled properly.

When faced with the aftermath of a fire, soot or a puffback, calling a professional restoration service like SERVPRO of New Kent, Williamsburg & Northern Neck is essential for several reasons:

Expertise: SERVPRO® technicians are trained and certified in fire and smoke restoration techniques. We have the knowledge and experience to assess the extent of the damage, identify the best course of action, and implement effective cleaning and restoration procedures.
Specialized Equipment: SERVPRO utilizes specialized equipment and techniques to remove soot, smoke odor, and other residues from surfaces and belongings. This includes HEPA vacuums, ozone generators, and thermal foggers designed to neutralize odors and eliminate contaminants.
Comprehensive Restoration: SERVPRO offers comprehensive restoration services, addressing not only visible damage but also hidden issues such as water damage from firefighting efforts or secondary mold growth. We ensure that your property is thoroughly cleaned, sanitized, and restored to pre-fire condition.
Time and Cost Savings: Attempting to clean up fire or puffback damage on your own can be time-consuming, labor-intensive, and potentially ineffective. By entrusting the restoration process to professionals, you can save time, minimize further damage, and reduce overall costs in the long run.

In conclusion, while spider webs and soot tags may appear similar at first glance, they differ significantly in composition and origin. When faced with fire or puffback damage, calling a reputable restoration service like SERVPRO of New Kent, Williamsburg & Northern Neck is crucial for prompt and effective cleanup and restoration. our expertise, specialized equipment, and comprehensive approach ensure that your home is restored to its preloss condition safely and efficiently.

Be Prepared for the Worst

6/24/2024 (Permalink)

When it comes to extreme thunderstorms and tornadoes, being prepared can make all the difference in minimizing damage and ensuring your safety. Here's how to stay ready for these powerful natural phenomena:

Firstly, staying informed is key. Keep an eye on weather forecasts and pay attention to any severe weather alerts issued by local authorities. Having a reliable weather radio or smartphone app helps me stay updated, especially during times of potential severe weather.

Secondly, have an emergency plan in place for your family. This plan includes identifying a safe shelter in your home, such as a basement or interior room on the lowest floor, away from windows. Also have a designated meeting place in case you're separated during an emergency.

Additionally, prepare an emergency kit stocked with essential supplies, including non-perishable food, water, medications, flashlights, batteries, and a first aid kit. Having these items readily available ensures that we're equipped to weather the storm safely and comfortably.

When a severe thunderstorm or tornado warning is issued, take immediate action. Gather your family, pets, and emergency kit, and seek shelter in your designated safe area. Stay indoors until the storm has passed and it's safe to venture outside again.

However, despite all precautions, sometimes storms can cause significant damage to homes and properties. In such cases, it's essential to seek professional help for cleanup and restoration. You can rely on SERVPRO of New Kent, Williamsburg & Northern Neck.

SERVPRO® specializes in storm damage restoration and has the expertise, equipment, and resources to handle even the most severe storm damage. Whether it's water damage from flooding, wind damage from tornadoes, or debris cleanup, SERVPRO responds quickly to assess the situation and begin the restoration process.

By calling SERVPRO of New Kent, Williamsburg & Northern Neck in the aftermath of a storm, you can rest assured knowing that skilled professionals are on the job, restoring your home to its pre-storm condition efficiently and effectively. our prompt response and dedication to quality service give me peace of mind during challenging times.

On The Watch for Tornadoes

6/24/2024 (Permalink)

Tornadoes are one of Mother Nature’s most destructive forces and can come in all shapes and sizes. They are often unpredictable and when you are in their path it's difficult to escape them.

There are 5 different types of Tornadoes.

Rope tornadoes

Cone tornadoes

Wedge tornadoes

Multi-vortex and satellite tornadoes

Waterspouts and landspouts

Regardless of the type, each and every tornado can be dangerous with destructive winds that could put lives and property in danger.

When you hear an alert whether it be a watch or warning be prepared

Tornado Watch - issued when conditions are favorable for tornado development. People located in and around the watch area should keep an eye to the sky and listen to their NOAA weather radio all hazards or tune to local broadcast media for further weather information. The watch is intended to give you time to prepare and time to review your safety rules.

Tornado Warning - issued when a developing tornado has been detected by National Weather Service doppler radar or a reliable report of a tornado has been reported. A tornado warning is usually issued for portions of one or two counties, for an hour or less. The storm could also produce large hail and destructive straight line winds. If the tornado warning includes your neighborhood or work place, you should seek safe shelter immediately.

Check out the National Weather website for more tips on safety and tornadoes https://www.weather.gov/bmx/sps_torsafetyrules

With our 24/7 emergency response, SERVPRO® ensures that help is just a phone call away, providing peace of mind during the aftermath of a tornado. If you have storm damage at your home call SERVPRO of New Kent, Williamsburg & Northern Neck to help.

804-966-1400

Reference: https://www.accuweather.com/en/weather-news/identifying-natures-dangerous-whirlwinds-a-guide-to-5-types-of-tornadoes-2/432293

What Happens After A Bad Storm?

6/24/2024 (Permalink)

Tornadoes, characterized by their violent rotating columns of air, come in various forms, each with its unique characteristics and potential for damage to homes and businesses. Understanding these types can help prepare for their destructive potential and know when to call for professional help like SERVPRO of New Kent, Williamsburg & Northern Neck.

Firstly, there are supercell tornadoes, the most powerful and destructive type, typically associated with severe thunderstorms. These tornadoes often have well-defined funnels and can reach wind speeds exceeding 200 mph. The damage they cause can be catastrophic, including the total destruction of homes and businesses in their path.

Multi-vortex tornadoes consist of multiple smaller funnels rotating around a common center. While they may not reach the intensity of supercell tornadoes, their erratic movement and multiple vortices can cause widespread damage to structures in their path, including tearing off roofs, collapsing walls, and uprooting trees.

Waterspout tornadoes occur over bodies of water and can move onto land, posing a threat to coastal communities. While they may not be as powerful as tornadoes formed over land, they can still cause significant damage to waterfront properties, boats, and coastal infrastructure.

Dust devils are smaller, weaker tornadoes that form in dry, arid regions. While they typically don't cause as much damage as their larger counterparts, they can still pose a risk to outdoor structures, vehicles, and agricultural crops.

Regardless of the type of tornado, the damage to homes and businesses can be extensive. High winds can rip off roofs, shatter windows, and collapse walls, leaving properties vulnerable to further damage from water intrusion, mold growth, and structural instability.

After a tornado strikes, calling a professional restoration service like SERVPRO of New Kent, Williamsburg & Northern Neck is crucial for several reasons. SERVPRO® has the expertise, experience, and resources to assess the extent of the damage, stabilize the property, and begin the restoration process promptly. Their team can mitigate further damage, remove debris, and restore the property to its preloss condition, helping homeowners and businesses get back on their feet as quickly as possible. With our 24/7 emergency response, SERVPRO ensures that help is just a phone call away, providing peace of mind during the aftermath of a tornado.

We Are Here to Help

6/24/2024 (Permalink)

When facing an emergency and feeling uncertain about where to turn for help, calling SERVPRO of New Kent, Williamsburg & Northern Neck is the smart choice. As a trusted leader in the restoration industry, SERVPRO® offers 24/7 emergency response to swiftly address any disaster, whether it's water damage, fire damage, mold remediation, or storm damage. Their team of highly trained professionals is equipped with the expertise, experience, and state-of-the-art equipment to handle any size emergency promptly and efficiently. From the moment we receive your call, SERVPRO springs into action, deploying our rapid response teams to assess the situation, mitigate further damage, and begin the restoration process. With a focus on customer satisfaction and quality service, SERVPRO takes the stress out of dealing with emergencies, guiding clients through every step of the restoration journey. Whether it's a residential or commercial property, SERVPRO of New Kent, Williamsburg & Northern Neck is committed to restoring peace of mind and helping communities recover from disasters with compassion, professionalism, and unparalleled expertise. When you're in need of help during an emergency and don't know where to turn, trust SERVPRO to be there for you, ready to restore your property and your peace of mind.

What Happens After Lightning Strikes?

6/24/2024 (Permalink)

A lightning strike can have devastating effects on both homes and businesses, causing damage that ranges from structural issues to electrical malfunctions and even fire outbreaks. When lightning strikes a building, it can result in structural damage such as roof punctures, shattered windows, or even structural fires due to the intense heat generated upon impact. Additionally, the electrical surge caused by a lightning strike can damage appliances, electronics, and electrical systems within the property, leading to power surges, outages, or electrical fires.

In the aftermath of a lightning strike, it's crucial to act swiftly to assess and address the damage to minimize further complications. This is where SERVPRO of New Kent, Williamsburg & Northern Neck comes in. With our prompt response and expertise in fire and storm damage restoration, SERVPRO® can assess the extent of the damage, mitigate further risks, and begin the restoration process immediately. Our highly trained professionals utilize specialized equipment and techniques to restore homes and businesses to their preloss condition efficiently and effectively. Whether it's structural repairs, electrical system restoration, or fire damage cleanup, SERVPRO ensures that the property is restored safely and thoroughly, providing peace of mind to homeowners and business owners alike. With SERVPRO of New Kent, Williamsburg & Northern Neck by your side, you can trust that your property is in capable hands, even in the wake of a lightning strike.

We Have The Best Equipment

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When it comes to restoring your home or business after water damage, SERVPRO of New Kent, Williamsburg & Northern Neck understands the importance of using the newest drying and deodorization equipment to get your property back to normal as quickly as possible. By employing state-of-the-art technology and techniques, SERVPRO® ensures that your space is thoroughly dried and deodorized, mitigating further damage and restoring it to its preloss condition with minimal disruption to your daily life or business operations. With our cutting-edge drying equipment, including high-powered air movers, industrial-grade dehumidifiers, and moisture detection tools, SERVPRO effectively removes excess moisture from the affected areas, preventing the growth of mold and mildew and minimizing the risk of secondary damage. Additionally, our advanced deodorization methods, such as ozone generators and thermal fogging, eliminate lingering odors caused by water damage, smoke, or mold, leaving your home or business smelling fresh and clean. SERVPRO's commitment to utilizing the latest technology ensures that they can deliver fast, efficient, and thorough restoration services, restoring your property to its preloss condition and providing you with peace of mind during a challenging time. Trust SERVPRO of New Kent, Williamsburg & Northern Neck to harness the power of innovation to bring your home or business back to normalcy quickly and effectively.

Be Prepared, Know The Signs Of Mold In Your Home or Business

6/24/2024 (Permalink)

Identifying mold growth in your home or business resulting from overlooked or unknown water damage sources is crucial for maintaining a healthy indoor environment. Mold thrives in moist environments, often developing in areas with water leaks, high humidity levels, or inadequate ventilation. Common signs of mold growth include visible mold growth on surfaces such as walls, ceilings, or floors, as well as musty odors that linger in the air. However, mold can also hide behind walls, under flooring, or within HVAC systems, making it challenging to detect without proper inspection. If you suspect mold growth but are unsure of its extent or source, it's essential to call SERVPRO of New Kent, Williamsburg & Northern Neck at 804-966-1400 for professional assistance. SERVPRO®'s team of certified mold remediation specialists has the expertise and equipment to conduct thorough mold inspections, identify hidden mold growth, and determine the underlying water damage sources. Using advanced moisture detection tools and infrared technology, SERVPRO can pinpoint areas of moisture intrusion and assess the extent of mold contamination, ensuring a comprehensive approach to mold remediation. Additionally, SERVPRO's mold remediation process follows industry best practices and guidelines set forth by the Environmental Protection Agency (EPA) and the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Our team utilizes specialized equipment such as HEPA air scrubbers, antimicrobial treatments, and negative air machines to contain and remove mold spores effectively, preventing further spread and ensuring safe and thorough mold removal. By calling SERVPRO of New Kent, Williamsburg & Northern Neck for professional mold remediation assistance, you can trust that your home or business will be restored to a clean and healthy environment promptly and efficiently. Don't let overlooked or unknown water damage sources lead to mold growth in your property—contact SERVPRO today to address mold issues and safeguard the health and well-being of occupants.

Is There Mold In Your Commercial Building?

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Commercial Loss

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When it comes to commercial water damage, trusting a reputable and experienced restoration company like SERVPRO of New Kent, Williamsburg & Northern Neck is essential for swift and effective recovery. With a solid foundation built on over two decades of industry expertise since our establishment in 1995, SERVPRO® has been a trusted leader in the restoration industry, serving businesses in New Kent, Williamsburg, Northern Neck, and surrounding areas. Our team understands the unique challenges that commercial water damage presents, from large-scale flooding incidents to localized leaks that can disrupt business operations. Regardless of the size or complexity of the loss, SERVPRO has the knowledge, experience, and resources to handle it efficiently. Our trained technicians utilize advanced equipment and techniques to mitigate water damage, extract standing water, and thoroughly dry and dehumidify affected areas to prevent secondary issues such as mold growth or structural damage. Furthermore, SERVPRO's quick response time minimizes downtime for businesses, allowing them to resume operations as soon as possible. We work closely with business owners, property managers, and insurance professionals to ensure a smooth and seamless restoration process from start to finish. With SERVPRO of New Kent, Williamsburg & Northern Neck on your side, you can trust that your commercial property is in capable hands, and we'll work tirelessly to restore it to its preloss condition, minimizing disruption and helping you get back to business as usual.

How To Prevent Frozen Pipes

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Keep Your Pipes From Freezing This Winter With These Tips from SERVPRO®!

Allow the Faucet to Drip: It's not the actual freezing that causes the loss most times, it's the thawing. When pipes freeze, the pressure created by the blockage and faucet causes the pipe to burst. Allowing the faucet to be open and drip will relieve pressure in the system. If the faucet has both hot and cold water pipes, turn both handles slightly so that each pipe is open. If it is a single-handle faucet, turn it to warm.
Keep the Heat On: Always keep the heat on in your home to keep your pipes warm and prevent the water from freezing. If you leave for a long period of time, keep your home between 55-60 degrees.
Apply Heating Tape: There are two types of heating tape for water pipes. One turns on and off by itself when it senses that heat is needed. The other type requires a plug when heat is needed. Heating tape acts as an electrical blanket for pipes during cold spells. These can be very useful when you do not want to think about keeping your faucets dripping. They are also useful in homes that are unoccupied such as second homes. However, much like space heaters, these products can be dangerous so you must use safety precautions.
Seal Up Cracks and Holes: Seal the gaps and holes that are letting cold air where pipes run through walls or floors. You can use spray foam insulation or caulk to fill the gaps. If possible, it is best to seal the holes on both the interior and exterior side of wall or floor.
Add Extra Insulation: Pipes that are located in attics or basements that may not be insulated will likely require extra insulation to keep them warm. Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing.
Close garage doors - Make sure garage doors stay closed if pipes run through the garage.

Open cabinet doors - Opening kitchen and bathroom cabinets allows warm air to reach the plumbing and will help stop your pipes from freezing.

Ways to help avoid frozen pipes while on vacation

Always be sure to winterize your home thoroughly. Before you leave, take measures to protect your home so you can enjoy the time away, rather than worry about pipes and security. A few things to remember include:

Check the Thermostat. Set the thermostat in your house no lower than 55 degrees Fahrenheit (12 degrees Celsius). Also be sure to replace the battery in your thermostat.
Ask for Help. Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
Shut Off the Water. Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.

Give SERVPRO of New Kent, Williamsburg, & Northern Neck a call if you experience any water damage due to frozen or burst pipes. 804-966-1400 or toll free at 1-800-889-5002!

Grilling Safety Tips

6/24/2024 (Permalink)

U.S. Grilling Statistics

Seven out of every ten people in the United States have a grill or smoker? According to the National Fire Protection Association (NFPA), between 2014 and 2018, fire departments responded to over 8,900 home fires involving grills, hibachis, or barbecues per year.

SERVPRO of New Kent, Williamsburg & Northern Neck responds to fire damage emergencies throughout the year and we offer these grilling safety tips from the NFPA to help you stay safe while grilling on a charcoal grill:

Charcoal Grill Safety

There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as fuel.
If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire
Keep charcoal fluid out of the reach of children and away from heat sources
There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
When you are finished grilling, let the coals completely cool before disposing in a metal container

Call SERVPRO® Today!

SERVPRO of New Kent, Williamsburg & Northern Neck offers a full range of fire restoration and deodorization services to return your home or commercial business to preloss condition with minimal disruption. Call us today at 804-966-1400 or toll free at 1-800-889-5002. We’ll restore your fire damage, “Like it never even happened.”

Hidden Water Damage

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Call SERVPRO® Today!

Our staff is on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your home or business, SERVPRO of New Kent, Williamsburg, & Northern Neck are here to help. Call us at 804-966-1400.

SERVPRO of New Kent, Williamsburg, & Northern Neck have been restoring water damages in the area for years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Here are some examples of the types of technology and equipment we use to help our customers save time and money:

Moisture Detection and Measuring Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

We use infrared cameras to identify water locations for thorough water removal
Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Submersible and gas-powered pumps for continuous pumping of high-level water
Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

High-speed air movers cause moisture to evaporate at a faster pace
Industrial grade dehumidifiers pull the water vapor from the air
Highly effective Desiccants to process the indoor air to a dryer specific humidity.

Knowledge

SERVPRO of New Kent, Williamsburg & Northern Neck has the knowledge you need to help get your home or business back like it was before your event.

Water Damage? We can help!

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SERVPRO® has more than 55 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry and restored to its pre-damaged condition.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your home. Our top-notch team uses the most advanced equipment to detect hidden moisture and extract standing water. We sharpen our skills daily by being constantly submerged in the Water Cleanup business.

Call SERVPRO of New Kent, Williamsburg & Northern Neck today for any water restoration needs 804-966-1400 or toll free at 1-800-889-5002.

Get to Know Our Tools

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SERVPRO of New Kent,, Williamsburg & Northern Neck uses a number of different tools to provide top notch information to correctly mitigate your home. Some of our tools include:

Moisture Sensor: used to detect moisture in carpets, baseboards, and walls.
Moisture Meters: used to determine the actual moisture content of various materials. The moisture meter provides accurate readings, allowing us to monitor and optimize the drying process.
Thermo Hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
Ultra Low-Volume Fogger: these will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
Thermal Fogger: these dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

It's pivotal to hire a company that knows when to apply each of the different types of tool to optimize drying and remediation. Choose SERVPRO®

Vandalism

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For many commercial properties like hotels, apartments, or offices there are a range of every day disasters that can strike that don’t include fire or water damage. Some damages are unplanned and man made.

Vandalism is tragically a common issue faced by commercial buildings. Webster dictionary defines vandalism as willful or malicious destruction or defacement of public or private property. When an incident occurs we are here to help.

SERVPRO® professionals are recognized as experts at helping property owners recover quickly from fire and water damages but also when vandalism happens. It is commonly assumed that you just paint over the graffiti or other methods used. That however is not the case. SERVPRO of New Kent, Williamsburg & Northern Neck professionals come in and provide general vandalism cleaning and deodorization services for graffiti, egg and spoiled foods, and human or animal waste. Our professionals use a specialized product to rid a property of smell and remove the cause of the smell.

Are you having any experience with vandalism? Give SERVPRO Of New Kent, Williamsburg & Northern Neck give us a call at 804-966-1400. We have years of knowledge of cleaning deodorization that can help restore your home or business.

Fire Extinguisher

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Hopefully you will never be in a situation where you will need it, but it is important to understand the proper techniques for fire extinguisher use in order to keep your home safe and be able to respond in case of emergency.

It is always important to be aware of your surroundings and keep an eye on candles, gas logs, cooking elements and overloaded outlets.

Extension cords should never be connected to another extension cord. It is important to distribute the electricity on an outlet properly and not plug too many items in one.

Everyone loves to burn candles while entertaining guest or family or friends; here are some tips to keep your home safe:

Make sure you never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

With candles also remember children and pets. Always keep them out of reach and remember to trim candlewicks each time before burning recommend ¼ inch.

Check your Fire Extinguisher frequently to make sure it's in proper working order. Fire extinguishers can expire, or loose their pressure. Inspect your Fire Extinguisher before you need it to make sure it's in proper working condition.

If you find yourself in need to use a fire extinguisher, remember to P.A.S.S

Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
Aim low. Point the extinguisher at the base of the fire.
Squeeze the lever slowly and evenly.
Sweep the nozzle from side-to-side.

Also, R.A.C.E

RESCUE, ALARM, CONFINE, EXTINGUISH/EVACUATE.

SERVPRO® wants you to be prepared and know the importance of fire safety! If something happens and you need our help, we are a phone call away. SERVPRO of New Kent, Williamsburg, & Northern Neck 804-966-1400 or toll free 1-800-889-5002

P.A.S.S. Method

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Having a fire extinguisher in your home can be very useful for preventing an extensive fire damage. It is very important to know how to use it properly. Misuse of the fire extinguisher can result in injury and unnecessary damage. The Occupational Safety and Health Administration suggest that users use the P.A.S.S. technique when operating a fire extinguisher.

Pull: Pull the pin

Aim: Aim low, pointing the extinguisher nozzle at the base of the fire

Squeeze: Squeeze the handle to release the extinguishing agent

Sweep: Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If fire re-ignites repeat steps 2-4.

Inspect your fire extinguisher at least once a year to make sure it hasn't expired, when it has expired replace and expose of the old one properly. (Most Fire Stations can help advise on the best way to dispose of expired fire extinguishers.)

If you experience any fire or smoke damage in your home or business and need remediation give SERVPRO® a call. SERVPRO Of New Kent, Williamsburg, & Northern Neck call us today if you need help with a fire damage at 804-966-1400.

Know Who to Call in New Kent After A Storm

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SERVPRO® specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New Kent, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,240 Franchises across the U.S. and Canada and elite Disaster Recovery Teams that are strategically located throughout the United States.

Give SERVPRO of New Kent, Williamsburg, & Northern Neck a call for your restoration needs! Get in touch with us at 804-966-1400

Property Damage in New Kent, Williamsburg & Northern Neck

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When property managers need to get their water damage resolved quickly, SERVPRO® is here to make it “Like it never even happened.” Our team of quality technicians who focus on excellent service are trained to tend to the damages to restore the building as quickly as possible.

Property Management companies are a top priority for water mitigation services. Here’s an overview of our Emergency Damage Process Overview:

One Hour: Within one hour from notice of loss, a SERVPRO of New Kent, Williamsburg & Northern Neck professional will contact you.

Detailed Explanation: A trained, uniformed and equipped crew chief will walk you through the job process explaining what to expect.

Pretesting: SERVPRO of New Kent, Williamsburg & Northern Neck will pretest for restorability, working from the source of the damage outward.

Cleaning and Restoration: Our team will work neatly and efficiently to help you regain control of your property when a devastating event has taken over. They will use the state-of-the-art restoration techniques to ensure the property is taken care of the first time.

Final Walkthrough: After the work is completed, a final walk-through will be conducted to help ensure satisfaction.

When it comes to water mitigation and property management, SERVPRO of New Kent, Williamsburg, & Northern Neck will do what you need to get you back to business quickly.

we will make it "Like it never even happened."

Give us a call 804-966-1400 or toll free at 1-800-889-5002!

Commercial Damage

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SERVPRO® handles both residential and commercial emergencies.

When handling a commercial loss, three levels of damage are considered:

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”

Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free at 800-889-5002

Every Business Needs An ERP

6/24/2024 (Permalink)

According to the latest industry research, as many as half of all businesses may never recover following a disaster.

A SERVPRO® Emergency Ready Profile (ERP) is an assessment strategically designed to: 1) Prevent damage from any disaster 2) Establish clear communication and authorization for work to begin and 3) Help your business recover from any unexpected event. The ERP is not a full contingency plan but rather an addition to your existing plan.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. The Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

As a restoration company, the sooner we receive a call, the sooner we can have staff on site. Establishing SERVPRO of New Kent, Williamsburg, & Northern Neck as your Priority Service Provider means we can respond to your emergency faster than normal and get your business open ahead of schedule.

We offer our ERP free of charge to any local businesses.

To learn more details about a SERVPRO Emergency Ready Profile, call our office today 804-966-1400 or 800-889-5002

What Happens in a Water Damage

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After water loss in your home or business, a quick response to begin the drying process is key. As mold can begin to grow under the right conditions within 24-72 hours of exposure to moisture, getting your home or business dried out quickly and efficiently is important.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

At SERVPRO, we aim to have high standards in responding quickly to our customers' water losses. We know that having your home back to normal as quickly as possible is the most important thing for you. Our phone lines are open 24/7, as emergencies can happen at anytime. Upon receiving an emergency call, our team of on-call technicians will be mobilized to respond to your home, and make it “Like it never even happened.”

SERVPRO will focus on how to keep your life and business as "normal" as possible.

Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free at 800-889-5002

Can Mold Grow On Any Surface?

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Yes! If the conditions are right mold can grow on any surface.

How to know if you have mold in your home

Smell-

If mold is present you can often smell it, if the smell is worse in a certain room then mold growth is present.

If you only smell mold when you use your HVAC unit then the mold source could be inside of the vents, ducts, or the unit itself.

Mold growth in your home may cause some issues.

Places to look in your home for mold

Laundry Room
Window Seals
Refrigerator drain pans
Chimneys
Basements
Attics
Bathrooms
Dishes
Under Carpets
Toothbrush holder
Potted Plants
Outdoor/Indoor rugs/mats

If you suspect there is mold in your home but are unable to locate it, have SERVPRO® inspect your home. Call SERVPRO of New Kent, Williamsburg, & Northern Neck today at 804-966-1400 or toll free 800-889-5002!

Customer Reviews

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It’s a great day at SERVPRO of New Kent/ Williamsburg/ Northern Neck we are proud of the reviews we receive from our customers. We strive for excellency and 5-star reviews in everything we do.

Here are some recent reviews from google.

SERVPRO® has given me the attention I needed during this time. Throughout the many interactions with the office staff and the onsite crew everyone was patient!

SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!

We would love to be the company that you trust when you need help at your home or business.

When you need emergency services for your home or business, we are only a call away.

804-966-1400 or toll free 800-889-5002

What is an air scrubber, and why do you use it?

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This specialty piece of machinery creates a safe working environment for the crews that are working in the damaged environment. Air scrubbers can also can prevent damage from spreading to other structural building materials and to help limit contents from absorbing the odors.

These devices are utilized to remove 99.97% of particulate in the air down to .03 microns. An air scrubber can be useful on mold, fire, water and sewage jobs. They can also help to remove odors when a charcoal filter is installed.

This is achieved by changing over the air in the damaged structure at a minimum of three to four times per hour. We accomplish this by setting up the machines under positive air flow or negative air flow. Which type of air flow needed is determined by the situation and or the severity of the job. This specialty piece of equipment helps SERVPRO® crews reduce or eliminate smoke or soot residue, ash particles and any other residues which are present after a fire or water damage.

If you have questions or need help with any deodorization, please call SERVPRO of New Kent, Williamsburg, & Northern Neck 804-966-1400!

Do you own a fire extinguisher? Do you know how to use it?

6/24/2024 (Permalink)

With the holidays in full swing, it is important to be aware of your surrounds and keeping an eye out on candles, gas logs, cooking elements and overloaded outlets.

Extension cords should not be connected to another extension cord. When decorating this year, it is important to distribute the outlet usage and not plug too many items in one.

Everyone loves to burn candles while entertaining guest or family or friends just some tips to remember this year Make sure you never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

With candles also remember children and pet, always keep them out of reach and remember to trim candlewicks each time before burning recommend ¼ inch

To operate a fire extinguisher, remember the word PASS:

Pull– Pull the pin from the top of the fire extinguisher near the handle. This pin is in place to prevent the handle from being depressed when the extinguisher is not in use. You should also immediately test the extinguisher after this to ensure that it works and get an idea of how far the stream goes.
Aim – Approach the fire while remaining safely as far as way as the extinguisher’s stream will allow you to and aim the nozzle at the base of the fire.
Squeeze- Squeeze the handles of the extinguisher together to begin discharging the extinguishing agent.
Sweep – Sweep the nozzle side to side as you approach closer to the fire making sure that the extinguishing agent is consistently aimed at the base of the flames.

Check your Fire Extinguisher frequently to make sure it's in proper working order. This is one of those situations where "out of sight out of mind" could be dangerous.

SERVPRO of New Kent, Williamsburg, & Northern Neck want you to be prepared and know the importance of fire safety! If something happens and your need our help, SERVPRO® is just a phone call away. 804-966-1400!

Do you have a Storm Emergency Kit?

6/24/2024 (Permalink)

Every family should have a Storm Readiness Kit, and it's never too early to prepare your family and your home for hurricanes, severe weather, or natural disasters. Use this how-to guide from the professionals at SERVPRO® to help you prepare storm kits ranging from 48 hours to 1 week or more without electricity. Every family should have a storm readiness kit.

The Basic Kit: 48 hours

This storm kit will get your family through 48 hours without electricity and basic services and help you deal with storm- related emergencies.

Include all of these items in the basic kit:

Plastic container with a tight-fitting lid or a waterproof duffel bag. (This will hold your kit.)
General First-Aid Kit Bandages, antiseptic wipes, aspirin and non- aspirin pain relievers, gauze, small scissors, antacid, laxatives, anti-diarrhea medication. Many preassembled kits are available at Lowes.
Large tarp
Rope or tarp tie-downs
Flashlights One per family member is best, plus extra batteries.
Battery-operated radio and extra batteries
Plastic garbage bags
Extra propane for gas grill or other cooking device
Roll of plastic sheeting
Light sticks
Blankets One per family member. Sleeping bags are a good alternative.
Whistles One per family member, to help locate each other.
This Storm Guide, with important phone numbers filled in.
Important papers A copy of your insurance policies, health insurance cards, your IDs, government benefit eligibility documents, etc.
Cash Include small bills.
Adapter for car cigarette lighter to recharge cell phone
Map showing shelter locations
Personal items Toilet tissue, toothbrushes, toothpaste and denture needs, feminine hygiene items, paper towels, hand wipes. If you have a baby in the house, include a supply of diapers, wipes, formula, and any other special needs.
Paper and pencils
Non-electric can opener
Food Two days worth of packaged meats, fruit and vegetables, canned or bottled juice, energy/high- protein bars. Baby food and pet food, if necessary. Check dates and replace expired items every six months.
Have a three-day supply of water.

Allow one gallon per person per day. If you have been warned of severe weather and have sufficient time, fill sinks, tubs and buckets with water. This water can be used for hygiene and the water in your kit can be saved for consumption. Ceramic water filters or purification tablets, such as those used by campers, are also great for emergency water purification. Replace water supply every 12 months.

Prescription medications and other medical needs.

The Upgraded Kit: 3-4 days

If you’d like to feel more comfortable about your ability to survive a severe storm and you have the resources, consider an upgrade of the basic storm kit. The upgraded kit will help you through three to four days without electricity and other services.

Include all of the items in the basic kit plus add the following items:

Pliers or Multi-tool
Duct tape and scissors
Work gloves
Safety glasses
Water jugs For additional drinking/hygiene water.
Wrench if needed to shut off water or gas
Blankets. At least one per family member.
Whistles
This Storm Guide, with important phone numbers filled in
Important papers
Cash
Adapter for car cigarette lighter to recharge cell phone
Map showing shelter locations
Personal items
Paper and pencils
Non-electric can opener
Food
Water
Prescription medications and other medical needs
Clothing

At least one complete change of clothes per family member. Remember to keep current with the temperature conditions.

Additional Toiletries

Shampoo, soap, razors, vitamins, contact lens supplies, sun block and insect repellent.

Rain gear. Enough for at least one family member.
Books and games. For children and adults.
Additional food. For two additional days.
Additional water. For two additional days.

The Ultimate Kit: 1 week or more

If you live in a remote area, care for an elderly or disabled family member or friend or if you simply want maximum preparedness, this is the kit for you. It will help you through one week without electricity and basic services, or through catastrophic conditions.

Include all items in both the basic and upgraded kits plus add the following:

Fire extinguisher
Paper cups, plates and plasticware
Dust masks. One per person.
Additional tarp and rope
Disinfectant (bleach)
Ceramic water filter or water purifying chemicals
Pillows, earplugs and eye covers that may help you sleep
Matches in waterproof container
Portable air cleaner with HEPA filter
Signal flare

For more information and to print your storm guide please visit Make Your Own Storm Kits (DIY) | Family Handyman

It's never to early to be prepared.

Do you have a Car Emergency Kit?

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We talk about preparing your homes and business for storms & emergencies but many people overlook being prepared in their vehicles too. Since some of us spend hours in our vehicle its important to always be prepared for any size emergency.

Here is a list of items you should have in your kits.

Survival Car Emergency Kit

First-Aid Kit
Water
Non-perishable foods
Blankets
Seat belt cutter & window breaker tools
Fire extinguisher
Cell phone & charger
Duct tape

Road side Emergency Kit

Flashlight
Toolkit
Road flares or reflective triangles
Tow strap or tow rope
Antifreeze/coolant
Jumper cables
Tire gauge
Spare tire
Tire iron & jack
Aerosol tire sealant

Winter Car Emergency Kit

Non-clumping kitty litter
Ice scraper & snow brush
Foldable shovel
Hand warmers
Emergency blanket or blankets

Store your car DIY car emergency kit in an easy-to-grab duffel bag or plastic bin in your trunk or backseat floor, or a built-in toolbox, if you have one.

Food should be stored in a food-grade bucket or plastic dry cooler, which you can include inside your car or as a separate container with your car emergency kit. Be sure to check your kit every 6 months to update expired items.

SERVPRO Of New Kent, Williamsburg, & Northern Neck wants to make sure that you are prepared in case of a storm or emergency while on the road.

source: The Complete Car Emergency Kit List + [Printable] (utires.com)

Sewer Damage? Here are some reasons why...

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One of the most common homeowner insurance claims is because of sewer backups. This can end up being a nasty, smelly catastrophe in your home, but what is the cause of it? There are a multitude of reasons why you could experience a sewage back up, but here are a couple of the most common.

Tree Roots
Clogged Drains
Sewer Main Blockages

Once a tree root has grown into a sewer line, the line will need to be replaced and often times the tree roots removed or trimmed down. This will be a big project involving digging into the ground and replacing the existing sewer lines.

Clogged drains are one of the most common reasons for a sewer backup. Improper use of toilets and sinks can cause a main sewer line to become clogged. Flushing cleaning wipes, diapers, napkins, and many other hygiene items can cause a sewer line to become clogged over time. Sewer lines are filled with a volatile combination of hair, soap, and dirty water, adding things such as grease or excess kitchen waste can clog the drain and lead to a sewer backup.

These types of issues can occur as a result of clogs that build up over time much like the typical clog you may experience in your household line. With household clogs, you will generally have an issue with specific drains in the house. For example, your toilet may not flush correctly, or your kitchen sink may be draining slowly. With sewer main blockages, the majority of your plumbing will not be draining throughout the house. It's common for water to be flooding back into your home from drain openings. Remember, the first thing you should do to minimize damage is to shut off all water supplies of your home and attempt to block all the drain openings.

We have the experience and knowledge to be able to help you with how ever your home or business has been impacted by Sewage.

Call SERVPRO® today!

SERVPRO of New Kent, Williamsburg & Northern Neck 804-966-1400

Reasons to use SERVPRO

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SERVPRO® strictly adheres and lives up to our motto, “Like it never even happened.”

Our motto implies that we strive to make it seem like it was never dirty, like it never overflowed, like it never caught fire, like it never leaked, like it never smoldered – whatever the case, our mission is to make it “Like it never even happened.” No matter what “it” is.

Our brand is outspoken. Our brand is legendary. We have established a great relationship with the community.

We want to improve engagement.

We want to build a strong relationship with the community and our client.

We want to capture attention.

We want to improve brand recall.

We want to tell you the why. Why this brand? Why this company? Why this service?

Why this company/service?: We have the key to success. We are experts on mitigation. We restore and resolve situations that the ordinary business may not have the knowledge or man power to do so. We train our guys effectively and thoroughly.

Testimonial From a customer: SERVPRO came to our home when our kitchen caught fire. This was the first time my wife and I had ever went through something like this. The technicians were professional and polite. The office answered all of our questions and made us feel like we were in good hands moving forward with the repairs to our home. Without SERVPRO I'm not sure what we would have done. I would highly recommend them to anyone that has to go through a disaster in their house.

This customer lives in Williamsburg VA. We were so happy to receive this review! We try our best on every single job to achieve greatness. We love getting feedback and that includes the bad as well. We want to become better than we were yesterday. Reviews, communication and constructive feedback help us all in this process. As true professionals we strive for the outstanding reviews, but also take the opportunities to improve as a benefit.

Call us if you are ever in need. If you have any questions, concerns or want more knowledge about our franchise! 804-966-1400 or toll free 800-889-5002

Bonfire Safety in New Kent County

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Bonfires can be outdoor fun no matter the season. Residents of New Kent can have their very own small bonfire. The New Kent County Code states that homeowners can burn small piles of yard debris, leaves, and brush between 4pm and 12am as long as they meet these requirements:

The burning pile is 50 feet or more away from the dwelling.
It is in a controlled pile where there is no opportunity for fire spread.
The burning pile must not contain any refuse of plastics, rubber, hazardous materials, or petroleum products.
Any pile larger than normal household brush clearance MUST have a permit issued from the Fire Marshal's office, especially burning for the purposes of land clearing. If a permit is required, it MUST be obtained by the Fire Marshal's office at least 14 days prior to the start of burning.

There are also some general safety precautions to bonfires in general:

Check the weather. Never build a bonfire on a high-wind night.
Keep a bucket of water or garden hose nearby in case the fire begins to spread. It is important to be prepared in case of emergency.
Keep a close eye on the bonfire as well as children nearby. This will help protect others around you.
Do not burn aerosols, canisters or anything containing foam or paint. These types of chemicals have extremely flammable ingredients that can cause fire to spread or produce toxic fumes. Containers of these products could explode, causing injury.
Ensure the wood you are burning is dry and seasoned. This means no railroad ties, nothing coated or treated and no furniture should be thrown in the fire.
The pile shouldn't be bigger than 5' x 5' to keep the flames containable.

The most important part of a successful bonfire is making sure that it is put out properly. After the bonfire is done, turn over the charred materials with metal shovels and rakes, and douse the area with water. Once you extinguish your fire with water, gently stir and spread the ashes to cool. Leave only when they’re cool to the touch.

Follow these safety tips to have a fun and successful bonfire.

Stay Up to Date in a Storm

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Extreme weather warnings
Local emergencies requiring evacuation or immediate action
AMBER Alerts
Presidential Alerts during a national emergency

In case of an emergency SERVPRO® is here. Give SERVPRO of New Kent, Williamsburg & Northern Neck a call at 804-966-1400 or toll free at 1-800-889-5002!

Why SERVPRO®

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Never fear. SERVPRO® is here! Storm damage can be devastating. Heavy rains and winds can contribute to a great deal of damage to your Williamsburg home. That is why our company has dedicated ourselves to being there for our customers when they need us the most. Rain or shine we are always open 24/7 to answer your calls.

As a homeowner or business owner it is important that you are aware of what range of storm damage your insurance policy covers. Policies usually cover against storm damage. Some include coverage of outside fences, garden sheds, gates and hedges while others may only include the home. At SERVPRO of New Kent, Williamsburg, and Northern Neck we will make the process as seamless as possible with our trained staff.

Experiencing any water or wind damage due to an unpredictable storm? Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call at 804-966-1400 or Toll Free @ 1-800-889-5002!

Williamsburg Storm Help

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Hurricane season is slowly approaching. It officially starts on June 1^st through November 30^th. While Williamsburg often does not experience hurricanes directly, we feel the effects that it has, as the rain moves from the beach closer to our communities. The last direct hurricane that the area has had occurred more than 60 years ago. Hurricane Hazel arrive on October 15, 1954. The Category 4 hurricane began to travel from up the Atlantic coast after first hitting North and South Carolina. Tropical Storm Isabelle gave our area quite the impact in 2003.

While these events may not seem entirely very common in our region it is still important to know who to call incase of an emergency occurring. Severe damage can come from the remnants from a hurricane, even if the "system" dissipates the impact can still be widespread.

Experiencing any water or wind damage due to an unpredictable storm? Give SERVPRO® a call. SERVPRO of New Kent, Williamsburg & Northern Neck at 804-966-1400 or toll free at 1-800-889-5002!

Severe Weather in New Kent

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Storms can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

10,000 severe thunderstorms
5,000 floods or flash floods
1,000 tornadoes
2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. (These figures increase every year.) Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire other to do the same.

Experiencing any damage due to wind or rain? Call SERVPRO®! SERVPRO of New Kent, Williamsburg & Northern Neckat 804-966-1400 or toll free at 1-800-889-5002.

Source: Newport News Storm Ready Community

COVID-19 Cleanup

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SERVPRO® Can Help You Stop the Spread within your Northern Neck business or home. In 2020 many communities were greatly impacted and plagued by COVID-19. Resulting in the formulation of SERVPROXIDE. SERVPROXIDE is an EPA registered product that helps to protect local businesses, staff, customers, and families alike to regain sense of safety through disinfecting and sanitizing. Many businesses have fought back through protecting their staff and customers using SERVPROXIDE application. The demand for SERVPROXIDE greatly increased in the winter months. SERVPROXIDE has several types of application options, most popular is our electrostatic fogger.

Electrostatic Fogging of SERVPROXIDE

SERVPROXIDE is an EPA registered product and using our electrostatic fogging equipment, it can be applied as a very fine mist. The fine mist is attracted to all hard surface areas, even the tightest of spaces. This helps to hit all hard-to-reach surfaces including all high-touch point areas such as: light switches, door handles, keyboards, desk chairs, countertops, and many more. These high-touch point areas are more likely to have come in to contact with the COVID-19 virus.

Conducting Proactive and Reactive Cleanings

We offer two types of sanitizing and disinfection options. Proactive Cleaning, this is determined by recognizing there was not been any knowledge of contamination from COVID-19 and is strictly preventative. Reactive Cleaning is conducted when there has been a confirmed active case of COVID-19 virus in the space, thus SERVPROXIDE is needed to be applied to help disinfect the virus upon contact.

Fast Response Times

Not only do we offer precautionary steps and reactive steps towards the fight against Coronavirus, but we also conduct wipe downs of all hard surfaces as an extra precautionary measure known as washing. Our team is available to give you quotes and an intended schedule for a professional sanitization or disinfection conducted by SERVPRO of New Kent, Williamsburg, and Northern Neck crews and technicians.

Get a Quote. Call SERVPRO of New Kent, Williamsburg, and Northern Neck at 804-966-1400 or Toll Free @ 1-800-889-5002 for a quote and scheduling options!

Emergency Services in Williamsburg

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SERVPRO® is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of New Kent, Williamsburg, and Northern Neck

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of New Kent, Williamsburg, and Northern Neck has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of New Kent, Williamsburg, and Northern Neck

SERVPRO of New Kent, Williamsburg, and Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call at 804-966-1400 or 1-800-889-5002

What Should I Do if Lightning Strikes?

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When a strong storm passes through our community it can catch us off guard. After the storm has passed and when it is safe it is important to assess the property to determine if damage has occurred and get started with any potential cleanup and restoration. SERVPRO® is here to help with your Storm Damage Repair. Below is some helpful information about different types of storms that can bring on damage to your property and how you may be able to protect its value.

Lighting Storm Damage

Lighting can be so pretty to look at from the comfort of your home but oh so dangerous at the same time, there are three common types of lightning: cloud to ground, cloud to cloud and cloud to air. Cloud to ground lightning is the most dangerous. The ground is mainly consisted of positively charged particles while the bottom of violent storm clouds have negative charged particles.

Winter Storm Damage

Winter Storms not only wreak havoc but also can cause the formation of Ice Dams. Ice dams are caused by heavy snowfall or ice build-up on your roof. These can go undetected and cause many problems, not the least of which is water damage in addition to structural deterioration and leaks. When water builds up in an ice dam, it backs up under shingles, leaks into a house, and causes major water damage to your property.

Frozen Pipes

Frozen pipes are a problem for several different reasons. While not only creating an inconvenience - more seriously it can cause major damage to your home or business. If you see visible frost on the outside of your exposed pipes, detect slow or uneven water flow across your property, or feel your walls getting damp, it's critical that you act fast. Even if your pipes haven't entirely burst, it's a good idea to reach out to a restoration expert to prevent any further damage.

Williamsburg Emergency Services

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SERVPRO of of New Kent, Williamsburg, and Northern Neck is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of New Kent, Williamsburg, and Northern Neck

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of New Kent, Williamsburg, and Northern Neck

Give us a call at 804-966-1400 or 1-800-889-5002

Williamsburg Commercial Water Loss

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A water incident can strike at your Williamsburg commercial property without notice at any time. The impact of such water damage can be devastating for any business owner, but our trained technicians at SERVPRO® can be there fast to get to work as soon as possible. We handle each step of the water removal process through to drying and then disinfecting all affected areas. With one call, we can be there to start in so that your commercial space is “Like it never even happened.”

What Do I Need to Do?

Once you call us at SERVPRO, we send out a team quickly to begin the assessment. If you or your maintenance team can shut off the area to a burst pipe or put towels or blankets down with a flooding incident to keep water from migrating, do so. You can then contact your insurance agent to inform them of the event. We take care of detailing every step of the project to turn everything in for your insurance claim.

Water damage may occur at your Williamsburg place of business at any time. Some of the leading causes include:

•    Frozen or broken pipes
•    Storm floods
•    Natural disasters
•    Leaking roofs
•    Sewage backups, and more

Do you need help with water damage to your commercial property? SERVPRO of New Kent, Williamsburg, and Northern Neck is available 24/7 with crews on standby. Call 804-966-1400.

Thermal Energy System

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The Thermal Energy System more commonly known as TES is a special drying technique SERVPRO® offers. This system allows us to combine controlled heat with air flow to produce high-speed evaporation for the drying of major water damages.

TES is not a drying method that is used for all of our everyday water damage as it does use high temperatures of heat. It is not ideal for all homeowners, as some would will continue living in their homes during the restoration process.

Special Uses

However we can use the Thermal Energy System to aid in the drying process in areas such as:

Crawlspaces
Hardwood floors
Increasing the productivity of dehumidifiers
Supplement drying for hard to dry places

The TES system may raise concerns for you as a homeowner when we say high heat temperatures. Worry not, our Hero Ready Team has put safety switches in place. These help to keep the TES machine from reaching over a certain temperature or air flow rate which is set and control.

Your Williamsburg Business May Need a Duct Cleaning

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It is important to consider the safety of your employees and yourself. According to the Environmental Protection Agency, “Americans, on average, spend approximately 90 percent of their time indoors”. When considering a typical eight-hour work week with 40 hours a week in any commercial building it is reasonable to see that air quality matters. Often customers will get their residential ducts cleaned, but why not your business as well.

There are various benefits of cleaning your commercial buildings air duct system.

Protects your Heating and Cooling System
It Boosts Energy Efficiency
- Reduced Overall Energy Costs
Improves your Air Quality
- Decreases Symptoms of Allergies
Removes Lingering Odors

If your commercial business is in need of a duct cleaning give SERVPRO of New Kent, Williamsburg, and Northern Neck a call 804-966-1400 or toll free at 1-800-889-5002

We are here for your Williamsburg businesses

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While water damage can be dreadful for homeowners it is especially inconvenient for business owners. Unexpected leaks can be disturbing to the average work day for many.

SERVPRO® is here! We do not only help our fellow small businesses but also large commercial warehouses and everything in between. We try our best to get your business back up and running. No matter the cause you can be sure that we are here to aid in the recovery.

It is very important that as a business owner that any water damage is addressed quickly. Prolonged delays in mitigation can result in further damage to your property specifically microbial growth or in other words mold. Many types of molds exist. All molds have the potential to cause health effects.

If your business is experiencing any water or mold damage give SERVPRO of New Kent, Williamsburg, and Northern Neck a call 804-966-1400

Spring Is Here & So Is Pollen

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As the season finally warms pollen is close behind it. Often times it is nowhere near as welcomed as the warm weather. Running noses and itchy eyes do not seem like a dream come true but they are a reality for most people suffering from allergies. Common seasonal allergies include oak, western red cedar, sycamore, maple, elm, birch, ash, cypress, walnut, hickory, and poplar tree pollen and well as a number of weeds and grass varieties. Various symptoms include sneezing, congestion and itchy eyes, ear, nose, as well as throat. To combat this many homeowners, believe that they will be safe from such allergens inside.

Dirty duct work however can cause allergens to follow you inside your home as well. A professional duct cleaning by SERVPRO® can be effective at removing potentially disturbing allergens from persisting in your home.

Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call at 804-966-1400 or Toll Free @ 1-800-889-5002.

We care and want to help get your Dirty Ducts cleaned today

Fire Prevention Tips

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Install smoke alarms outside each sleeping area and every level of a home
Check smoke alarms once per month an change the batteries at least once per year
Plan an escape route and practice it at least twice per year

When our SERVPRO® franchise arrives on the scene following a fire, the first step is to ease the customer. The second step is to pre-test smoke to determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns is crucial.

Are you aware of the different types of smoke?

Wet Smoke – Plastics & Rubber: low heat, smoldering, pungent odor, sticky, smears.
Dry Smoke – Paper & Wood: fast burning, high temperatures, heat rises, therefore the smoke rises.
Protein Smoke – Produced by evaporation of material rather than from a fire: virtually invisible, discolors paints and varnishes, extreme pungent odor.
Fuel Oil Soot – Furnace Puff Backs.
Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently. In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement. Replacement may also mean a longer disruption time than restoration. For a company waiting to open for business, this downtime can present an enormous hardship.
Pre-testing helps to determine:

The most effective cleaning and restoration processes
Pre-existing conditions
The extent of the loss
Overall costs of the restoration process
Replacements
What is restorable and what must be replaced

If you need any help with fire clean up give SERVPRO of New Kent, Williamsburg, and Northen Neck a call at 804-966-1400 or toll free at 1-800-889-5002!

We are always here to help you in your time of need

New Kent Residents: Follow These Safety Tips If You Suspect Mold

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If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO® for mold remediation services.

What Not to Do:

Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of New Kent, Williamsburg, and Northern Neck specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 804-966-1400 or toll free at 1- 800-889-5002

When in doubt stay out and call SERVPRO we care and are here to help

Construction Clean Up

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If your business was just built or went through a renovation, who do you call to cleanup the mess that was left behind? It is so important for a business to open as quickly as possible after a major project or renovation. SERVPRO® is always ready to assist with any cleaning needs.

Along with out restoration and rebuild services, SERVPRO of New Kent, Williamsburg, and Northen Neck provides customers post-construction cleanup services. Our professional, and highly-trained team will tackle everything and anything that needs addressing.

Cleanup includes:

Walls
Light fixures and Fans
All trimmings
Floors
Ceilings
Doors
Air Ducts, Vents, Baseboard Heaters
Windows
Cabinetry
Any trash or plastic left behind
Counters

IF your property needs a thorough, post-contraction cleaning, call the trusted professionals at SERVPRO of New Kent, Williamsburg, and Northern Neck at 804-966-1400 or toll free at 1-800-889-5002 We can handle any size, no matter how big or small!

SERVPRO cares and wants to help in your time of need, If you have a property that needs cleaning up we are the professionals for the job give us a call to day! Any size job can be handled by us

Northern Neck Residents: We Specialize in Flooded Basement Cleanup & Restoration

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A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Northern Neck basement could flood, including:

A blocked or failed sewer pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
Sump Pump failures
And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO® and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO of New Kent, Williamsburg & Northern Neck Today – We’re Ready to Help 804-966-1400 or toll free at 1-800-889-5002

You can count on SERVPRO to get the job done

No Job Is Ever Too Big!

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The SERVPRO® Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

The Hospitality Industry
Property Managers
Universities
Municipalities
Warehouses
Office Buildings

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Should a storm or major event strike, call SERVPRO of New Kent, Williamsburg, and Northern Neck at 804-966-1400 or toll free at 1-800-889-5002

We want you to rely on SERVPRO to get the job done

Williamsburg Smoke & Soot Cleanup

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Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of New Kent, Williamsburg, and Northern Neck

call us today at 804-966-1400

Space Heater Safety

6/24/2024 (Permalink)

Space heaters are designed to supplement cold rooms and must be used with extreme caution. According to the National Fire Prevention Association (NFPA), nearly half of all home heating fires occur during the peak months of December, January, and February.

According to NFPA - Space heaters are the type of heating equipment most often involved in home heating fires, figuring in two of every five of these fires and accounting for 86% of associated civilian deaths, 78% of civilian injuries, and 54% of direct property damage.

General Guidelines for Space Heater Safety

There are several ways people can prevent accidental fires in their homes. One of the most important is to select heaters that have been tested and certified by testing laboratories. Also, keep areas around the heat source free of paper and trash.

When choosing the placement of the heater, remember the three feet safety rule by keeping everything that can burn at least three feet away from the heat source. Only use the heaters to heat the small space.

Place the space heater on a hard level nonflammable surface, never on carpet, blankets, or rugs. Never use a defective heater or one that is missing its heating element guard. Make sure you use the proper size space heater for the room.

When purchasing a new space heater, look for a model with an automatic shut-off in case the heater is left on too long. In addition, a tip-switch will automatically cut off the heat if the unit topples over. Even with the safety features, never leave the heater on when sleeping, out of the room, or away from home.

Give SERVPRO of New Kent, Williamsburg, Northern New Kent a call at 804-966-1400!

When Storms or Floods hit Williamsburg, SERVPRO® is ready!

6/24/2024 (Permalink)

SERVPRO® specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Resources to Handle Floods and Storms

When storms hit Williamsburg, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call 804-966-1400 or toll free at 1-800-889-5002!

If you have a fire or water emergency, please call us now at (804) 966-1400

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