SERVPRO of New Kent / Williamsburg / Northern Neck Employee Photos

Woman with brown hair in white shirt in front of beige wall.


Amanda Flores is the General Manger at SERVPRO of New Kent / Williamsburg / Northern Neck. She has been with the company since 2001. Amanda has certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Microbial Remediation, Applied Structural Drying, Fire & Smoke Restoration and Water Damage Restoration.

Woman in a yellow shirt in front of a beige background


Karon is our project coordinator. She schedules every job every single day of the year. Our customers love her as do all the technicians here at SERVPRO. She keeps our days on track.


Bobby is our head marketer. He has been an invaluable part of our SERVPRO since he started with us several years ago. Before SERVPRO bobby was part of the insurance industry which gives us great insight into the people we work with every day while doing so much insurance covered losses.


Ashleigh is a key part of our office staff doing everything from answering phones to creating invoices. Fun fact about Ashleigh: she originally started by working on jobs cleaning boxes and house fires part time.

Tommy in front of a Servpro vehicle


Tommy has been with us for over 10 years. In those years he has done anything you can think of while being head crew chief. He has traveled with the owner Joey to several storm events, including: Hurricane Katrina, Flooding in Wisconsin, Wild fires in California, and many other local events.

Nick standing in front of Servpro vehicle

Nickolas L.

Meet our Crew Chief Nickolas, he has been with SERVPRO of New Kent, Williamsburg & Northern Neck since 2016.  Nickolas has a vast depth of Water Damage Restoration and Fire Damage Cleanup.  Nickolas make sure that the customers satisfaction is always paramount, and has created many satisfied customers in the years he has been with the company. 

Charlie standing in front of a Servpro Vehicle


Charlie has been with SERVPRO since 2021.  Charlie has been working in the mitigation field since 2016.  He started his mitigation career at another SERVPRO in another part of the state, but came home to SERVPRO of New Kent in 2021.  Charlie has an incredible amount of technical  knowledge.  He has worked in the past and continues to work on all types of losses at SERVPRO including fire, water, mold, crime scene and various other types of cleaning.  In his spare time Charlie enjoys spending time with his family and taking classes at a local college.  Charlie is a great go to guy when you need to know a chemical or process to get something done.  Interesting fact about Charlie, he once ran for office in his hometown. 

Rickey standing in front of a servpro truck


Rickey has been with SERVPRO since 2016.  Rickey had never worked in the Mitigation world before, but as soon as we met him we knew he needed to be on our team.  Lucky for us, he agreed.   Rickey works on all types of losses at SERVPRO and his strongest trait is his incredible customer services.   He understands that people need compassion and understanding when they are going through a loss at their home or business.  When Rickey is not helping our customers reclaim their life after a water or fire loss he enjoys spending time with his family and volunteering at his Church.  Rickeys positive attitude, infectious smile. Incredible work ethic and love of other people make him one of our MVP’s.

AJ standing in front of a cream color wall


Aj has been in the restoration industry since 2007, since then he has helped thousands of Homeowners and Business owners.  A.J.  has a strong background in hard surface cleaning and a vast knowledge of chemical/ solution application.  Aj started as a helper with SERVPRO of New Kent, and has evolved into one of our lead Estimators with the company.  He’s got an incredible wealth of knowledge, and will work hard to make sure all of our customers are taken care of.  When A.J. is not working he enjoys spending time with his family and working in his large garden.