What Happens in a Water Damage

6/24/2024 (Permalink)

After water loss in your home or business, a quick response to begin the drying process is key. As mold can begin to grow under the right conditions within 24-72 hours of exposure to moisture, getting your home or business dried out quickly and efficiently is important.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• Is there electricity available (on-site)?

• At SERVPRO, we aim to have high standards in responding quickly to our customers' water losses. We know that having your home back to normal as quickly as possible is the most important thing for you. Our phone lines are open 24/7, as emergencies can happen at anytime. Upon receiving an emergency call, our team of on-call technicians will be mobilized to respond to your home, and make it “Like it never even happened.”

SERVPRO will focus on how to keep your life and business as "normal" as possible.  

Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free at 800-889-5002