Crazy Deer

6/27/2024 (Permalink)

In December, we received two phone calls from customers that stood out to our SERVPRO® franchises. We had a residential home and an insurance agency office on the same day have a deer jump through a window.  Both of these deer proceeded to track blood all throughout the structures in their dazed state of confusion.  After being in business for over 20 years we have done many different types of blood clean ups. Deer blood is included in our variety of experience for Bio Hazard Remediation.

What Would Your Office Do?

When it came to the insurance office with the deer jumping through the front window, they knew exactly who to call. SERVPRO was out on site the same day as the loss occurred. There were a total of six areas affected when the deer finally stopped running around. Everything from the office entry way to desks, printers, floors, ceilings, filing room, bathroom, break room, hallways, and main office had to be cleaned and sanitized.

            As the insurance company expected, from previous claims we had work with them on, SERVPRO had them back up and running in only 3 days. That time frame included the first day of work where we received the emergency call around 4 o’clock in the afternoon. Though the insurance agency wished they never had to go through something like this, SERVPRO made it "Like it never even happened," for them.

Is this Reality or a Murder Show?

Now the equally dramatic if not more terrify phone call about a window jumping deer was from homeowners that called us in to clean up blood. The wife walked in their home late in the evening and she immediately saw blood everywhere. Logically the homeowners called 911, thinking that someone was in their home. The police sent officers out to clear the home for entrance, only to find out there had been a deer trapped in the home.

            Our on call crew got the call late at night about the Bio Hazard Clean Up and was out there that night. The deer ran through a total of six rooms in the home, leaving a trail everywhere it went. After four days of cleaning the homeowners were back in their home. The structure had been disinfected and cleaned so it was "Like it never even happened."

COVID-19 Cleanup

6/24/2024 (Permalink)

SERVPRO® Can Help You Stop the Spread within your Northern Neck business or home. In 2020 many communities were greatly impacted and plagued by COVID-19. Resulting in the formulation of SERVPROXIDE. SERVPROXIDE is an EPA registered product that helps to protect local businesses, staff, customers, and families alike to regain sense of safety through disinfecting and sanitizing. Many  businesses have fought back through protecting their staff and customers using SERVPROXIDE application. The demand for SERVPROXIDE greatly increased in the winter months. SERVPROXIDE has several types of application options, most popular is our electrostatic fogger.

Electrostatic Fogging of SERVPROXIDE

SERVPROXIDE is an EPA registered product and using our electrostatic fogging equipment, it can be applied as a very fine mist. The fine mist is attracted to all hard surface areas, even the tightest of spaces. This helps to hit all hard-to-reach surfaces including all high-touch point areas such as: light switches, door handles, keyboards, desk chairs, countertops, and many more. These high-touch point areas are more likely to have come in to contact with the COVID-19 virus.

Conducting Proactive and Reactive Cleanings

We offer two types of sanitizing and disinfection options. Proactive Cleaning, this is determined by recognizing there was not been any knowledge of contamination from COVID-19 and is strictly preventative. Reactive Cleaning is conducted when there has been a confirmed active case of COVID-19 virus in the space, thus SERVPROXIDE is needed to be applied to help disinfect the virus upon contact.

Fast Response Times

Not only do we offer precautionary steps and reactive steps towards the fight against Coronavirus, but we also conduct wipe downs of all hard surfaces as an extra precautionary measure known as washing. Our team is available to give you quotes and an intended schedule for a professional sanitization or disinfection conducted by SERVPRO of New Kent, Williamsburg, and Northern Neck crews and technicians.

Get a Quote. Call SERVPRO of New Kent, Williamsburg, and Northern Neck at 804-966-1400 or Toll Free @ 1-800-889-5002  for a quote and scheduling options!