Navigating the Water Damage Process

6/27/2024 (Permalink)

Navigating the Water Damage Process

1. The loss occurs, water is flowing from unknown source or visible source

2. You call SERVPRO® or your Insurance company, that then, gives you SERVPRO’s number

3. SERVPRO then walks you through a few questions, a main one being have you turned off the source of damage. If the answer is you can’t turn it off yourself, we set up a plumber or other professional to turn off the damage causing source

4. Meanwhile our 24/7 on call company sets a crew in route towards your loss with a ready truck that has been preloaded with all the equipment needed to take care of your loss

5. When arriving an authorization to perform services is signed

6. After that our crews go to work drying out your home or building

Need Help? Call SERVPRO of New Kent, Williamsburg & Northern Neck today at 804-966-1400 or toll free @ 800-889-5002