Recent Posts

What Happens After Lightening Strikes?

5/23/2023 (Permalink)

A storm passing through your city or town can catch you off guard. After the storm has passed and when it is safe, it is important to assess the property to determine if damage has occurred and get started with any potential cleanup and restoration. SERVPRO of New Kent, Williamsburg & Northern Neck is here to help with your Storm Damage Repair.

Below is some helpful information about different types of storms that can bring on damage to your property and how you may be able to protect its value.

Lighting Storm Damage

Lighting can be so pretty to look at  from the comfort of your home but oh so dangerous at the same time, there are three common types of lightning: cloud to ground, cloud to cloud and cloud to air. Cloud to ground lightning is the most dangerous. The ground is mainly consisted of positively charged particles while the bottom of violent storm clouds have negative charged particles.

Winter Storm Damage

Winter Storms not only wreak havoc but also can cause the formation of Ice Dams. Ice dams are caused by heavy snowfall or ice build-up on your roof. These can go undetected and cause many problems, not the least of which is water damage in addition to structural deterioration and leaks. When water builds up in an ice dam, it backs up under shingles, leaks into a house, and causes major water damage to your property.

Frozen Pipes

Frozen pipes are a problem for several different reasons. While not only creating an inconvenience - more seriously it can cause major damage to your home or business. If you see visible frost on the outside of your exposed pipes, detect slow or uneven water flow across your property, or feel your walls getting damp, it's critical that you act fast. Even if your pipes haven't entirely burst, it's a good idea to reach out to a restoration expert to prevent any further damage.

Commercial Loss

5/23/2023 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of some of our best of the best in restoration. Our large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Municipalities
  • Warehouses
  • Office Buildings

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Should a storm or major event strike, call SERVPRO Of New Kent, Williamsburg & Northern Neck at 804-966-1400 or toll free at 1-800-889-5002

Catastrophic Storm and Major Event Response

SERVPRO cares and we are here to help!

HIdden Water Damage

5/23/2023 (Permalink)

Call Us Today!

Our technicians are on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your home or business, SERVPRO of New Kent, Williamsburg, & Northern Neck are here to help. Call us at 804-966-1400.

SERVPRO of New Kent, Williamsburg, & Northern Neck have been restoring water damages in the area for years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Here are some examples of the types of technology and equipment we use to help our customers save time and money:

Moisture Detection and Measuring Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

  • We use infrared cameras to identify water locations for thorough water removal
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air
  • Highly effective Desiccants to process the indoor air to a dryer specific humidity. 

Knowledge 

SERVPRO of New Kent, Williamsburg & Northern Neck has the knowledge you need to help get your home or business back like it was before your event. 

Water Damage at Home? Let us help.

5/23/2023 (Permalink)

Man moving air mover We can help with Water Damage.

SERVPRO has more than 55 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry and restored to its pre-damaged condition.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your home. Our top-notch team uses the most advanced equipment to detect hidden moisture and extract standing water. We sharpen our skills daily by being constantly submerged in the Water Cleanup business. 

Call SERVPRO of New Kent, Williamsburg & Northern Neck today for any water restoration needs 804-966-1400 or toll free at 1-800-889-5002.

Get To Know Our Tools

5/23/2023 (Permalink)

Woman holding a moisture meter We have the best tools

SERVPRO of New Kent,, Williamsburg & Northern Neck uses a number of different tools to provide top notch information to correctly mitigate your home.  Some of our tools include:

  • Moisture Sensor: used to detect moisture in carpets, baseboards, and walls
  • Moisture Meters: used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor and minimize the drying process.
  • Thermo Hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume Fogger: these will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Fogger: these dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

Vandalism

5/23/2023 (Permalink)

For many commercial properties like hotels, apartments, or offices there are a range of every day disasters that can strike that don’t include fire or water damage.  Some damages are unplanned and man made.

Vandalism 

Vandalism is tragically a common issue faced by commercial buildings. Webster dictionary defines vandalism as willful or malicious destruction or defacement of public or private property. When an incident occurs we are here to help.

SERVPRO professionals are recognized as experts at helping property owners recover quickly from fire and water damages but also when vandalism happens. It is commonly assumed that you just paint over the graffiti or other methods used. That however is not the case. SERVPRO of New Kent, Williamsburg & Northern Neck professionals come in and provide general vandalism cleaning and deodorization services for graffiti, egg and spoiled foods, and human or animal waste. Our professionals use a specialized product to rid a property of smell and remove the cause of the smell.

Are you having any experience with vandalism? Give SERVPRO Of New Kent, Williamsburg & Northern Neck give us a call at 804-966-1400.

Fire Extinguisher

5/23/2023 (Permalink)

Hopefully you will never be in a situation where you will need it, but it is important to understand the proper techniques for fire extinguisher use in order to keep your home safe and be able to respond in case of emergency.

It is always important to be aware of your surroundings and keep an eye on candles, gas logs, cooking elements and overloaded outlets.

Extension cords should not be connected to another extension cord. It is important to distribute the electricity on an outlet properly and not plug too many items in one.

Everyone loves to burn candles while entertaining guest or family or friends; here are some tips to keep your home safe:

Make sure you never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

With candles also remember children and pets. Always keep them out of reach and remember to trim candlewicks each time before burning recommend ¼ inch.

Check your Fire Extinguisher frequently to make sure it's in proper working order.  Fire extinguishers can expire, or loose their pressure.  Inspect your Fire Extinguisher before you need it to make sure it's in proper working condition. 

If you find yourself in need to use a fire extinguisher, remember to P.A.S.S

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Also, R.A.C.E

RESCUE, ALARM, CONFINE, EXTINGUISH/EVACUATE.

SERVPRO of New Kent, Williamsburg, & Northern Neck want you to be prepared and know the importance of fire safety!  If something happens and you need our help, we are a phone call away. 804-966-1400 or toll free 1-800-889-5002

P.A.S.S. Method

5/23/2023 (Permalink)

Having a fire extinguisher in your home can be very useful for preventing an extensive fire damage. It is very important to know how to use it properly.  Misuse of the fire extinguisher can result in injury and unnecessary damage. The Occupational Safety and Health Administration suggest that users use the P.A.S.S. technique when operating a fire extinguisher.

Pull: Pull the pin

Aim: Aim low, pointing the extinguisher nozzle at the base of the fire

Squeeze: Squeeze the handle to release the extinguishing agent

Sweep: Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If fire re-ignites repeat steps 2-4.

Inspect your fire extinguisher at least once a year to make sure it hasn't expired, when it has expired replace and expose of the old one properly. (Most Fire Stations can help advise on the best way to dispose of expired fire extinguishers.) 

If you experience any fire damage in your home and need remediation give SERVPRO Of New Kent, Williamsburg, & Northern Neck call us today if you need help with a fire damage at 804-966-1400

Know who to call in New Kent after a storm

5/23/2023 (Permalink)

radar image of VA Know who to call after a storm.

SERVPRO of New Kent, Williamsburg, & Northern Neck specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New Kent, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Give SERVPRO of New Kent, Williamsburg, & Northern Neck a call for your restoration needs! Get in touch with us at 804-966-1400

Property Damage in New Kent, Williamsburg & Northern Neck

5/23/2023 (Permalink)

vehicles in front of a building Call SERVPRO of all your cleanup needs.

When property managers need to get their water damage resolved quickly, SERVPRO of New Kent, Williamsburg & Northern Neck is here to make it “Like it never even happened.” Our team of quality technicians who focus on excellent service are trained to tend to the damages to restore the building as quickly as possible.

Property Management companies are a top priority for water mitigation services. Here’s an overview of our Emergency Damage Process Overview: 

One Hour: Within one hour from notice of loss, a SERVPRO of New Kent, Williamsburg & Northern Neck professional will contact you. 

Detailed Explanation: A trained, uniformed and equipped crew chief will walk you through the job process explaining what to expect. 

PretestingSERVPRO of New Kent, Williamsburg & Northern Neck will pretest for restorability, working from the source of the damage outward. 

Cleaning and Restoration: Our team will work neatly and efficiently to help you regain control of your property when a devastating event has taken over. They will use the state-of-the-art restoration techniques to ensure the property is taken care of the first time. 

Final Walkthrough: After the work is completed, a final walk-through will be conducted to help ensure satisfaction. 

When it comes to water mitigation and property management, SERVPRO of New Kent, Williamsburg, 7 Northern Neck will do what you need to get you back to business quickly.  

we will make it "Like it never even happened."

Give us a call 804-966-1400 or toll free at 1-800-889-5002!